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Shipping & Payment Policy
Genuine Auto Parts operates under the Reach Auto Parts group, following the same reliable shipping standards and secure payment practices trusted across our network.
Shipping Information
Delivery Within the Continental United States
Orders shipped to any residential or commercial address within the 48 contiguous states qualify for free shipping. After your payment goes through, your order is generally processed and dispatched within 1–2 business days. From there, delivery usually takes about 5–6 business days, though actual timing can shift a bit depending on your location and the carrier handling your shipment.
Larger or heavier parts are routed through established freight partners such as FedEx Freight, UPS Freight, and R&L Carriers, chosen for their reliability in getting parts to you safely and on schedule — the same carrier network relied on across the Reach Auto Parts group.
Need lift gate service at drop-off? You can request it right at checkout, and we'll confirm any extra service details with you before your order goes out.
Locations We Currently Don't Ship To
We're unable to ship to Alaska, Hawaii, or Puerto Rico at this time — our delivery coverage is limited strictly to the 48 contiguous states. We appreciate your understanding here.
Special Handling for Larger Parts
Bigger components — think engines, transmissions, and similar heavy items — sometimes call for extra packaging or handling steps. If your order includes one of these, we'll get in touch beforehand to walk you through the available options and any related costs.
Payment Information
Your checkout security matters to us. Every transaction processed through our site is protected with 256-bit SSL encryption — the same standard used by banks and financial institutions.
We accept all major credit and debit cards through a secure payment gateway. Depending on the card used, you might be asked for extra identity verification (like 3D Secure) — this is just an added safeguard to keep your purchase protected.
Frequently Asked Questions
Which credit or debit cards can I use?
Visa, MasterCard, American Express, and Discover are all accepted through our secure checkout system.
Can I use an international card?
Our primary service area is the continental United States, so international cards may need extra verification steps. If you hit a snag, call us at (888) 977-7463 and we'll help get it sorted.
Is there a payment option besides cards?
Yes — alongside credit and debit cards, we may also support PayPal and other secure digital payment methods. You'll see everything available right at checkout.
Is my payment information secure?
Absolutely. Every transaction runs through 256-bit SSL encryption and is processed by PCI-compliant third-party providers. We don't store your complete card details on our end.